Tag Archive | realtor

Dear Realtor.com: This is How You Communicate With Your Users

By Trace Richardson
Published June 21st, 2008

Redfin suffered about the worst occurrence a datacenter can endure, fire. They still beat Realtor.com by 12 hours with only 5 hours of downtime compared to Realtor.com’s 17 hours of downtime or 53 hours of downtime if you include the 36 hours of in-action before going offline for 17 hours after  their blog was hacked. [...]

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Rebuilding the Realtor.com Team From the Ground Up

By Trace Richardson
Published June 12th, 2008

Realtor.com is clearly in disarray. They not only refuse to acknowledge or communicate with their community, I have come to question whether or not they even recognize that a Realtor community exists. More importantly, I ask myself, if I were charged with rebuilding Realtor.com, reversing the brand and community damage and making a genuine [...]

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Realtor.com Hacked Day 5: Communication Breakdown

By Trace Richardson
Published June 8th, 2008

The original posts that had spam injected to them have been removed. The daily blog posts have halted and communication about the situation is non-existent. This is turning uglier by the minute. Where is Blaine Cooke when you need him? {sarcasm}

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