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	<title>BrokerScience Mortgage Marketing Blog &#187; NAR</title>
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	<link>http://brokerscience.com</link>
	<description>Mortgage Marketing &#124; Mortgage News, Tools and Resources</description>
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		<item>
		<title>Homebuyers: More Positive Housing News</title>
		<link>http://brokerscience.com/mortgage-news/homebuyers-more-positive-housing-news/</link>
		<comments>http://brokerscience.com/mortgage-news/homebuyers-more-positive-housing-news/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 07:11:00 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Mortgage News]]></category>
		<category><![CDATA[buying a home]]></category>
		<category><![CDATA[Home Purchase]]></category>
		<category><![CDATA[housing starts]]></category>
		<category><![CDATA[NAHB]]></category>
		<category><![CDATA[NAR]]></category>

		<guid isPermaLink="false">http://brokerscience.leadpress.com/mortgage-news/homebuyers-more-positive-housing-news/</guid>
		<description><![CDATA[Housing has been a bright spot in economic news as of late and there is more positive news coming from the housing sector. The National Association of Realtors (NAR) is reporting that existing home sales (previously occupied homes as opposed to newly constructed homes) rose in November by 4% to a seasonally adjusted annual rate of 4.42 [...]
Related posts:<ol>
<li><a href='http://brokerscience.com/mortgage-news/mortgage-outlook-for-week-of-july-25-2011/' rel='bookmark' title='Mortgage Outlook for Week of July 25, 2011'>Mortgage Outlook for Week of July 25, 2011</a></li>
<li><a href='http://brokerscience.com/mortgage-news/mortgage-outlook-for-the-week-of-december-19-2011/' rel='bookmark' title='Mortgage Outlook For the Week of December 19, 2011'>Mortgage Outlook For the Week of December 19, 2011</a></li>
<li><a href='http://brokerscience.com/mortgage-news/mortgage-update-for-october-20th-2011/' rel='bookmark' title='Mortgage Update for October 20th, 2011'>Mortgage Update for October 20th, 2011</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-3471" src="http://blogfeed.leadpress1.com/files/housing-market-2012.gif" alt="Housing Market Turns Corner in 2012" width="230" height="372" />Housing has been a bright spot in economic news as of late and there is more positive news coming from the housing sector. The National Association of Realtors (NAR) is <a href="http://www.realtor.org/press_room/news_releases/2011/12/ehs_nov" target="_blank">reporting</a> that existing home sales (previously occupied homes as opposed to newly constructed homes) rose in November by 4% to a seasonally adjusted annual rate of 4.42 million.</p>
<p>While economists say a healthy housing market should be seeing around 6 million sales a year, the data is an improvement over the sales of the past few years, putting 2011 home sales on track to be 2010 sales.</p>
<h2>U.S. Census Bureau: New Home Construction Increases</h2>
<p>The  U.S. Census Bureau is <a href="http://www.census.gov/construction/nrc/pdf/newresconst.pdf" target="_blank">reporting</a> November housing starts (beginning of construction of a new home) are also showing improvement with a 2.3% increase to 447,000 starts, a 2.3% increase over the revised October figure of 437,000. This means that there have been 3 consecutive months of improvement in housing starts.</p>
<p>After months of negative data being released, this data is one more signal that housing may very likely be ready for a turn around in 2012.</p>
<h2>Home Builders Confidence Increases</h2>
<p>The National Association of Home Builders (NAHB) is reporting that builder confidence in the market for newly built, single-family homes has increased by two points from  on the National Association of Home Builders/Wells Fargo Housing Market Index (HMI) for December.  today. This increase marks the third consecutive month of builder confidence improvement.</p>
<p><strong> NAHB Chief Economist David Crowe:</strong></p>
<blockquote><p>“This is the first time that builder confidence has improved for three consecutive months since mid-2009, which signifies a legitimate though slowly emerging upward trend,” said NAHB Chief Economist David Crowe. “While large inventories of foreclosed properties continue to plague the most distressed markets and consumer worries about job security and the challenges of selling an existing home remain significant factors, builders are reporting more inquiries and more interest among potential buyers than they have seen in previous months.”</p>
</blockquote>
<h2>Pre-Qualification: The First Step in Shopping For a New Home</h2>
<p>The first step in shopping for a new home is getting pre-qualified so that you know how much home you can afford. We can help you get pre-qualified and help answer any questions you might have about what type of loan will best fit your needs and whether or not a rate lock makes sense for your situation. If you have questions, we can help with a no cost consultation where we put together a mortgage strategy that makes the most sense for your unique needs.</p>
<p>Related posts:<ol>
<li><a href='http://brokerscience.com/mortgage-news/mortgage-outlook-for-week-of-july-25-2011/' rel='bookmark' title='Mortgage Outlook for Week of July 25, 2011'>Mortgage Outlook for Week of July 25, 2011</a></li>
<li><a href='http://brokerscience.com/mortgage-news/mortgage-outlook-for-the-week-of-december-19-2011/' rel='bookmark' title='Mortgage Outlook For the Week of December 19, 2011'>Mortgage Outlook For the Week of December 19, 2011</a></li>
<li><a href='http://brokerscience.com/mortgage-news/mortgage-update-for-october-20th-2011/' rel='bookmark' title='Mortgage Update for October 20th, 2011'>Mortgage Update for October 20th, 2011</a></li>
</ol></p>]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<title>Mortgage Update for October 20th, 2011</title>
		<link>http://brokerscience.com/mortgage-news/mortgage-update-for-october-20th-2011/</link>
		<comments>http://brokerscience.com/mortgage-news/mortgage-update-for-october-20th-2011/#comments</comments>
		<pubDate>Thu, 20 Oct 2011 11:48:00 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Mortgage News]]></category>
		<category><![CDATA[Beige Book]]></category>
		<category><![CDATA[Leading Economic Indicators]]></category>
		<category><![CDATA[mortgage rates]]></category>
		<category><![CDATA[NAR]]></category>

		<guid isPermaLink="false">http://brokerscience.leadpress.com/mortgage-news/mortgage-update-for-october-20th-2011/</guid>
		<description><![CDATA[The Federal Reserve issues the Beige Book, which is a snapshot or summary of business conditions in each of the Fed&#8217;s 12 regional bank districts, eight times a year. Since each district may contain different types of economic activity in various industries, each district lends its own unique feedback to the Beige Book. The Fed [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-3047" title="market-data-update" src="http://blogfeed.leadpress1.com/files/market-data-update.gif" alt="Market Data Update" width="230" height="210" />The Federal Reserve issues the Beige Book, which is a snapshot or summary of business conditions in each of the Fed&#8217;s 12 regional bank districts, eight times a year. Since each district may contain different types of economic activity in various industries, each district lends its own unique feedback to the Beige Book.</p>
<p>The Fed released the latest <a href="http://www.federalreserve.gov/FOMC/BeigeBook/2011/20111019/default.htm" target="_blank">Beige Book</a> data on Wednesday, painting a mixed economic picture, showing slow growth with an economy activity that expanded slightly in September. More importantly, the data suggested the US has not slipped back into a recession as some have feared.</p>
<h2>NAR Data Shows Decrease in Home Sales</h2>
<p>The National Association of Realtors released data today showing that home sales dropped 3 percent last month to a seasonally adjusted annual rate of 4.91 million homes. Economists say that keeping this number below 6 million is consistent with a healthy housing market. The data also showed that first-time buyers accounted for 32 percent of all sales and that homes at risk of foreclosure decreased to 30 percent of sales, from 31 percent in August.</p>
<h2>Lead Economic Indicators Released</h2>
<p>The Conference Board posted September’s Leading Economic Indicators (LEI) data this morning. The LEI rose 0.2%, which is a prediction of modest economic growth over the next several months. The market was expecting to see a 0.3% increase, so this release gave us weaker than forecast results.</p>
<h2>Mortgage Rate Lock Update</h2>
<p>The past few weeks have been a mix of volatility with an upward trend off of the all time lows reached just a few weeks ago. While rates have stabilized over the past day or so, we are still at near record lows. Since rates have much more potential upside then downside, now may be a great time to lock in your rate if you are on the sidelines. Not sure what loan is right for you or whether or not you should lock? We can help with a free consultation, so that you know with certainty what options you have and what makes the most sense for your goals and current financial situation.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dear Realtor.com: This is How You Communicate With Your Users</title>
		<link>http://brokerscience.com/real-estate/realtor-communication/</link>
		<comments>http://brokerscience.com/real-estate/realtor-communication/#comments</comments>
		<pubDate>Sun, 22 Jun 2008 01:59:00 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[National Association of Realtors]]></category>
		<category><![CDATA[realtor]]></category>
		<category><![CDATA[Realtors]]></category>
		<category><![CDATA[redfin]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=368</guid>
		<description><![CDATA[Redfin suffered about the worst occurrence a datacenter can endure, fire. They still beat Realtor.com by 12 hours with only 5 hours of downtime compared to Realtor.com&#8217;s 17 hours of downtime or 53 hours of downtime if you include the 36 hours of in-action before going offline for 17 hours after  their blog was hacked. [...]
Related posts:<ol>
<li><a href='http://brokerscience.com/real-estate/realtor-website-hacked/' rel='bookmark' title='Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting'>Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting</a></li>
<li><a href='http://brokerscience.com/real-estate/realtorm-hacked-day-8/' rel='bookmark' title='Realtor.com Hacked Day 8: It&#8217;s Not Going Away'>Realtor.com Hacked Day 8: It&#8217;s Not Going Away</a></li>
<li><a href='http://brokerscience.com/legal/realtor-hacked-no-communication/' rel='bookmark' title='Realtor.com Hacked Day 4: No Announcement, Users Wait in Silence'>Realtor.com Hacked Day 4: No Announcement, Users Wait in Silence</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>Redfin suffered about the worst occurrence a datacenter can endure, fire. They still beat Realtor.com by 12 hours with only 5 hours of downtime compared to Realtor.com&#8217;s <a href="http://brokerscience.com/real-estate/realtor-blog-hacked/" target="_blank">17 hours of downtime</a> or 53 hours of downtime if you include the 36 hours of in-action before going offline for 17 hours after  their blog was hacked. In fact, the once daily posts on the Realtor.com blog have ceased altogether for over  two weeks, so it is apparent that the problem is  not under control, unless giving hard working / blogging Realtors less exposure is part of an unannounced strategy.</p>
<p>That&#8217;s right, their datacenter caught fire and they still <em>smoked </em>Realtor.com, pun intended. There is only one right way to handle such a situation: quickly, honestly and transparently. If Redfin gets this, why can&#8217;t Realtor.com?</p>
<p><strong><a title="Permanent Link to Chris Neitzert Sorts Through Charred Rubble of Redfin Datacenter" rel="bookmark" href="http://blog.redfin.com/blog/2008/06/chris_neitzert_sorts_through_charred_rubble_of_redfin_datacenter.html" target="_blank">Chris Neitzert Sorts Through Charred Rubble of Redfin Datacenter</a></strong></p>
<blockquote><p>There was a fire in the Seattle-based data center that Redfin uses to host our web servers, causing a loss of service between approximately 5 a.m. and 10 a.m. Pacific Time. The entire data center was shut down by the fire department, including universal power supplies. Thanks to Redfin’s Chris Neitzert and his team, the site is now up and running. Throughout the interruption, our agents have of course stayed at their posts working with clients. But as the data center installs new equipment, it is possible that we will experience much-briefer interruptions in our website service around midnight tonight. We will continue to be available by telephone at 877-973-3346 or through the direct number our clients have for their agents.<br />
For now, we apologize for the interruption in our service.</p></blockquote>
<p><strong>Aftermath of Realtor.com Blog Hack</strong></p>
<p><a href="http://brokerscience.com/files/2008/06/realtor12.jpg"><img class="alignnone size-full wp-image-372" src="http://brokerscience.com/files/2008/06/realtor12.jpg" alt="" width="550" height="481" /></a></p>
<p>Related posts:<ol>
<li><a href='http://brokerscience.com/real-estate/realtor-website-hacked/' rel='bookmark' title='Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting'>Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting</a></li>
<li><a href='http://brokerscience.com/real-estate/realtorm-hacked-day-8/' rel='bookmark' title='Realtor.com Hacked Day 8: It&#8217;s Not Going Away'>Realtor.com Hacked Day 8: It&#8217;s Not Going Away</a></li>
<li><a href='http://brokerscience.com/legal/realtor-hacked-no-communication/' rel='bookmark' title='Realtor.com Hacked Day 4: No Announcement, Users Wait in Silence'>Realtor.com Hacked Day 4: No Announcement, Users Wait in Silence</a></li>
</ol></p>]]></content:encoded>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>BrokerScience Disclosure</title>
		<link>http://brokerscience.com/mortgage-news/brokerscience-disclosure/</link>
		<comments>http://brokerscience.com/mortgage-news/brokerscience-disclosure/#comments</comments>
		<pubDate>Sat, 21 Jun 2008 04:08:28 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Mortgage News]]></category>
		<category><![CDATA[BrokerScience]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[Realtors]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=366</guid>
		<description><![CDATA[BrokerScience is not affiliated, related or endorsed in any way, shape or form to or by the National Association of Realtors (NAR). You can find the National Association of Realtors at Realtor.org. If you are interested in Real Estate and Mortgage news, you&#8217;re in the right place, take a look around! Related posts: Richard Gaylord, [...]
Related posts:<ol>
<li><a href='http://brokerscience.com/legal/nar-president-richard-gaylord-hvcc/' rel='bookmark' title='Richard Gaylord, NAR President Comments on HVCC, Says Nothing'>Richard Gaylord, NAR President Comments on HVCC, Says Nothing</a></li>
<li><a href='http://brokerscience.com/blogging/brokerscience-is-looking-for-title-escrow-appraisal-bloggers/' rel='bookmark' title='BrokerScience is Looking For Title, Escrow &amp; Appraisal Bloggers'>BrokerScience is Looking For Title, Escrow &#038; Appraisal Bloggers</a></li>
<li><a href='http://brokerscience.com/mortgage-news/mortgage-update-for-october-20th-2011/' rel='bookmark' title='Mortgage Update for October 20th, 2011'>Mortgage Update for October 20th, 2011</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p><strong>BrokerScience is not affiliated, related or endorsed in any way, shape or form to or by the National Association of Realtors (NAR). </strong></p>
<p>You can find the National Association of Realtors at Realtor.org.</p>
<p>If you are interested in Real Estate and Mortgage news, you&#8217;re in the right place, take a look around!</p>
<p>Related posts:<ol>
<li><a href='http://brokerscience.com/legal/nar-president-richard-gaylord-hvcc/' rel='bookmark' title='Richard Gaylord, NAR President Comments on HVCC, Says Nothing'>Richard Gaylord, NAR President Comments on HVCC, Says Nothing</a></li>
<li><a href='http://brokerscience.com/blogging/brokerscience-is-looking-for-title-escrow-appraisal-bloggers/' rel='bookmark' title='BrokerScience is Looking For Title, Escrow &amp; Appraisal Bloggers'>BrokerScience is Looking For Title, Escrow &#038; Appraisal Bloggers</a></li>
<li><a href='http://brokerscience.com/mortgage-news/mortgage-update-for-october-20th-2011/' rel='bookmark' title='Mortgage Update for October 20th, 2011'>Mortgage Update for October 20th, 2011</a></li>
</ol></p>]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Rebuilding the Realtor.com Team From the Ground Up</title>
		<link>http://brokerscience.com/real-estate/rebuilding-the-realtor-team-2/</link>
		<comments>http://brokerscience.com/real-estate/rebuilding-the-realtor-team-2/#comments</comments>
		<pubDate>Thu, 12 Jun 2008 17:48:11 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[loic le meur]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[National Association of Realtors]]></category>
		<category><![CDATA[realtor]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=335</guid>
		<description><![CDATA[Realtor.com is clearly in disarray. They not only refuse to acknowledge or communicate with their community, I have come to question whether or not they even recognize that a Realtor community exists. More importantly, I ask myself, if I were charged with rebuilding Realtor.com, reversing the brand and community damage and making a genuine effort [...]]]></description>
			<content:encoded><![CDATA[<p>Realtor.com is clearly in disarray. They not only refuse to acknowledge or communicate with their community,  I have come to question whether or not they even recognize that a Realtor community exists. More importantly, I ask myself, if I were charged with rebuilding Realtor.com, reversing the brand and community damage and making a genuine effort to start a new relationship with Realtors, how would I do it?</p>
<p>A good starting point would be to review Loic Le Meur&#8217;s 10 Rules for Success. While the list is geared for startups, many of the ideas work just as well for established businesses.<a href="http://brokerscience.com/files/2008/06/loic_lemeur.jpg"><img class="alignright size-full wp-image-336" src="http://brokerscience.com/files/2008/06/loic_lemeur.jpg" alt="" width="200" height="232" /></a></p>
<ol>
<li><span class="bodystrong">Don’t wait for a revolutionary idea.</span> It will never happen. Just focus on a simple, exciting, empty space and execute as fast as possible</li>
<li><span class="bodystrong">Share your idea. </span>The more you share, the more you get advice and the more you learn. Meet and talk to your competitors.</li>
<li><strong><span class="bodystrong">Build a community.</span> Use blogging and social software to make sure people hear about you.</strong></li>
<li><strong><span class="bodystrong">Listen to your community. </span>Answer questions and build your product with their feedback.</strong></li>
<li><strong><span class="bodystrong">Gather a great team. </span>Select those with very different skills from you. Look for people who are</strong><strong> better than you.</strong></li>
<li><span style="color: #ff0000"><strong><span class="bodystrong">Be the first to recognise a problem. </span>Everyone makes mistakes. Address the issue in public, learn about and correct it.</strong></span></li>
<li><span class="bodystrong">Don’t spend time on market research. </span>Launch test versions as early as possible. Keep improving the product in the open.</li>
<li><span class="bodystrong">Don’t obsess over spreadsheet business plans. </span>They are not going to turn out as you predict, in any case.</li>
<li><span class="bodystrong">Don’t plan a big marketing effort. </span>It’s much more important and powerful that your community loves the product.</li>
<li><span class="bodystrong">Don’t focus on getting rich. </span>Focus on your users. Money is a consequence of success, not a goal.</li>
</ol>
<p>(via <a href="http://www.ft.com/cms/s/0/459447d6-a28c-11dc-81c4-0000779fd2ac.html?nclick_check=1" target="_blank">Financial Times</a>)</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Realtor.com Hacked Day 8: It&#8217;s Not Going Away</title>
		<link>http://brokerscience.com/real-estate/realtorm-hacked-day-8/</link>
		<comments>http://brokerscience.com/real-estate/realtorm-hacked-day-8/#comments</comments>
		<pubDate>Wed, 11 Jun 2008 22:54:43 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[National Association of Realtors]]></category>
		<category><![CDATA[Realtors]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=328</guid>
		<description><![CDATA[Once daily posts halted for a week. 36 hour delay in acknowledging hack. 19 hours of downtime. No communication with the Realtor community as to whether their personal data was compromised or even an acknowledgment that the site was even hacked. Previous Coverage: It all started here.]]></description>
			<content:encoded><![CDATA[<p>Once daily posts halted for a week. 36 hour delay in acknowledging hack. 19 hours of downtime. No communication with the Realtor community as to whether their personal data was compromised or even an acknowledgment that the site was even hacked.</p>
<p>Previous Coverage: It all <a href="http://brokerscience.com/real-estate/realtor-blog-hacked/" target="_blank">started here</a>.</p>
<p><a href="http://brokerscience.com/files/2008/06/homestore.jpg"><img class="alignnone size-full wp-image-312" src="http://brokerscience.com/files/2008/06/homestore.jpg" alt="" width="550" height="363" /></a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Realtor.com Hacked Day 7: Nobody Notices or Cares</title>
		<link>http://brokerscience.com/real-estate/realtor-hacked-nobody-cares/</link>
		<comments>http://brokerscience.com/real-estate/realtor-hacked-nobody-cares/#comments</comments>
		<pubDate>Wed, 11 Jun 2008 03:24:45 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[National Association of Realtors]]></category>
		<category><![CDATA[Realtors]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=323</guid>
		<description><![CDATA[For the seventh day in a row Realtor.com is failing to communicate with its community regarding the hack that we first reported on June 4th. Realtor.com is approaching one week with no blog posts, no communication with its paid users and increasing doubt in its ability to run a blog, let alone one of the [...]
Related posts:<ol>
<li><a href='http://brokerscience.com/real-estate/realtor-website-hacked/' rel='bookmark' title='Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting'>Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting</a></li>
<li><a href='http://brokerscience.com/real-estate/realtor-hacked-day-2/' rel='bookmark' title='Realtor.com Blog Hacked Day 2: Google Delisting on the Horizon'>Realtor.com Blog Hacked Day 2: Google Delisting on the Horizon</a></li>
<li><a href='http://brokerscience.com/real-estate/realtorm-hacked-day-8/' rel='bookmark' title='Realtor.com Hacked Day 8: It&#8217;s Not Going Away'>Realtor.com Hacked Day 8: It&#8217;s Not Going Away</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>For the seventh day in a row Realtor.com is failing to communicate with its community regarding the hack that we <a href="http://brokerscience.com/real-estate/realtor-blog-hacked/" target="_blank">first reported </a>on June 4th. Realtor.com is approaching one week with no blog posts, no communication with its paid users and increasing doubt in its ability to run a blog, let alone one of the largest real estate portals in the world, Realtor.com. This is bad folks.</p>
<p>Another stunning story comes from <a href="http://4realz.net/2008/06/09/realtorcom-unleashes-the-zillow-killer-and-you/" target="_blank">4Realz.net</a> with news that weeks ago, following in Zillow&#8217;s footsteps, Realtor.com launched a new home estimates feature. Again, nobody noticed and nobody cared. Perhaps this is why Realtor.com thinks they can behave in the manner they have and  get away with it. The fact is that if nobody notices what you do or don&#8217;t do and you are a company with the reach and funding of Realtor.com / NAR, that should be a warning that you are not doing things right, not something to be used as a shield to hide behind.<br />
<a href="http://brokerscience.com/files/2008/06/homestore.jpg"><img class="alignnone size-full wp-image-312" src="http://brokerscience.com/files/2008/06/homestore.jpg" alt="" width="550" height="363" /></a></p>
<p>Related posts:<ol>
<li><a href='http://brokerscience.com/real-estate/realtor-website-hacked/' rel='bookmark' title='Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting'>Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting</a></li>
<li><a href='http://brokerscience.com/real-estate/realtor-hacked-day-2/' rel='bookmark' title='Realtor.com Blog Hacked Day 2: Google Delisting on the Horizon'>Realtor.com Blog Hacked Day 2: Google Delisting on the Horizon</a></li>
<li><a href='http://brokerscience.com/real-estate/realtorm-hacked-day-8/' rel='bookmark' title='Realtor.com Hacked Day 8: It&#8217;s Not Going Away'>Realtor.com Hacked Day 8: It&#8217;s Not Going Away</a></li>
</ol></p>]]></content:encoded>
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		<title>Realtor.com Hacked Day 5: Communication Breakdown</title>
		<link>http://brokerscience.com/real-estate/realtor-dot-com-hacked-day-5/</link>
		<comments>http://brokerscience.com/real-estate/realtor-dot-com-hacked-day-5/#comments</comments>
		<pubDate>Mon, 09 Jun 2008 04:15:45 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[National Association of Realtors]]></category>
		<category><![CDATA[Realtors]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=320</guid>
		<description><![CDATA[The original posts that had spam injected to them have been removed. The daily blog posts have halted and communication about the situation is non-existent. This is turning uglier by the minute. Where is Blaine Cooke when you need him? {sarcasm}]]></description>
			<content:encoded><![CDATA[<p>The original posts that had spam injected to them have been removed. The daily blog posts have halted and communication about the situation is non-existent. This is turning uglier by the minute. Where is Blaine Cooke when you need him? {sarcasm}</p>
<p><a href="http://brokerscience.com/files/2008/06/homestore.jpg"><img class="alignnone size-full wp-image-312" src="http://brokerscience.com/files/2008/06/homestore.jpg" alt="" width="550" height="363" /></a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Realtor.com Hacked Day 4: No Announcement, Users Wait in Silence</title>
		<link>http://brokerscience.com/legal/realtor-hacked-no-communication/</link>
		<comments>http://brokerscience.com/legal/realtor-hacked-no-communication/#comments</comments>
		<pubDate>Sun, 08 Jun 2008 02:22:04 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Legal]]></category>
		<category><![CDATA[hacked]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[Realtors]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=313</guid>
		<description><![CDATA[(Previous Realtor.com coverage &#8211; Realtor.com Hacked Day 1 / Realtor.com Hacked Day 2 / Realtor.com Hacked Day 3 ) In an unfortunate turn of events, Realtor.com has failed to acknowledge its website and or servers were breached and has failed to inform users whether or not personal data was compromised. This is disturbing on a [...]]]></description>
			<content:encoded><![CDATA[<p>(Previous Realtor.com coverage &#8211; <strong><a href="http://brokerscience.com/real-estate/realtor-blog-hacked/">Realtor.com Hacked Day 1</a> </strong>/ <strong><a href="http://brokerscience.com/real-estate/realtors/realtor-hacked-day-2/">Realtor.com Hacked Day 2</a> </strong>/ <strong><a href="http://brokerscience.com/real-estate/realtor-website-hacked/">Realtor.com Hacked Day 3</a></strong> )</p>
<p>In an unfortunate turn of events, Realtor.com has failed to acknowledge its website and or servers were breached and has failed to inform users whether or not personal data was compromised. This is disturbing on a number of levels. While the breach may have been as simple as a flawed wordpress plugin or much worse, nobody can know for sure due to Realtor.com&#8217;s failure to communicate.</p>
<p><strong>Realtor.com Failure to Communicate Fallout:</strong></p>
<ul>
<li>It signals to users that they are not valued and builds distrust and disloyalty in users.</li>
<li>Fails to inform users if their data was compromised, on a legal basis, my guess is that users have a right to be informed as such.</li>
<li>Is counterproductive to fostering community.</li>
<li>Shows lack of leadership on the part of Realtor.com team members.</li>
<li>Gives credence to criticism that Realtor.com does not act in members&#8217; best interests.</li>
</ul>
<p><strong>Common Courtesy. </strong>After repeatedly informing Realtor.com that their website had been compromised, they failed to acknowledge our requests and failed to give us any feedback on the situation at hand. Oddly enough, despite their lack of communication with BrokerScience and Realtor.com users, their IP Address,  209.74.96.62, shows up as one of the most frequent visitors in BrokerScience traffic logs.</p>
<p>To be more specific, the IP Address of HomeStore.com shows up. It is not clear whether HomeStore is now considered a parent or partner of Realtor.com or whether it only shows up because the ARIN record has not been updated since 2001. It does, however, serve as a reminder of Realtor.com&#8217;s past and may provide a clue to the company culture that exists that would allow such a basic, preventable and unheard of gaffe to occur.</p>
<p><strong>BrokerScience IP Address Traffic Log</strong></p>
<pre><a href="http://brokerscience.com/files/2008/06/realtortraffic.gif"><img class="alignnone size-full wp-image-314" src="http://brokerscience.com/files/2008/06/realtortraffic.gif" alt="" width="550" height="177" /></a><strong>

NetRange:   <a href="http://ws.arin.net/whois/?queryinput=209.74.96.0">209.74.96.0</a> - <a href="http://ws.arin.net/whois/?queryinput=209.74.127.255">209.74.127.255</a>

OrgName:    Homestore.com, Inc
OrgID:      <a href="http://ws.arin.net/whois/?queryinput=O%20%21%20HOMEST-7">HOMEST-7</a></strong>
Address:    30700 Russell Ranch Rd
City:       Westlake Village
StateProv:  CA
PostalCode: 91362
Country:    US</pre>
<p><strong></strong><br />
<a href="http://brokerscience.com/files/2008/06/homestore.jpg"><img class="alignnone size-full wp-image-312" src="http://brokerscience.com/files/2008/06/homestore.jpg" alt="" width="550" height="363" /></a></p>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting</title>
		<link>http://brokerscience.com/real-estate/realtor-website-hacked/</link>
		<comments>http://brokerscience.com/real-estate/realtor-website-hacked/#comments</comments>
		<pubDate>Fri, 06 Jun 2008 16:43:59 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[National Association of Realtors]]></category>
		<category><![CDATA[Realtors]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=299</guid>
		<description><![CDATA[(Previous Realtor.com coverage &#8211; Realtor.com Hacked Day 1 / Realtor.com Hacked Day 2) At around 7 PM last night the Realtor.com Blog was taken offline. 17 hours later and counting, they are still down. The speculation is that a wordpress plugin was at fault, but that remains to be seen. We are still scratching our [...]]]></description>
			<content:encoded><![CDATA[<p>(Previous Realtor.com coverage &#8211; <a href="http://brokerscience.com/real-estate/realtor-blog-hacked/">Realtor.com Hacked Day 1</a> / <a href="http://brokerscience.com/real-estate/realtors/realtor-hacked-day-2/">Realtor.com Hacked Day 2</a>)</p>
<p>At around 7 PM last night the Realtor.com Blog was taken offline. 17 hours later and counting, they are still down. The speculation is that a wordpress plugin was at fault, but that remains to be seen.</p>
<p>We are still scratching our heads over how nobody at Realtor.com noticed the hack in their RSS readers, why no action was taken when we notified them of the hack for over 36 hours and why securing the website and servers is taking 17 hours and counting.</p>
<p>Realtor.com is not a mom and pop shop, they take in millions from hard working Realtors and should be held to a higher standard. Have you ever seen Trulia, Zillow, Redfin or HomeGain down for 17 hours? Of course not.</p>
<p>Realtor.com has yet to release comment or respond to our request for comment.</p>
<p><strong>Update: </strong>As of 2:30 PM, the site is back up minus the specific posts that had injected spam for a total downtime of around 19 hours. Wow. Still waiting for an official response from a Realtor.com spokesperson. My hope is that they do not fail to address the issue and communicate with the Realtor.com community and bloggers that use their service. Failure to make users aware of the circumstances involved with the hack (considering its anyone&#8217;s guess whether personal data was compromised) would be unfortunate for the Realtor.com blogging community.</p>
<p><a href="http://brokerscience.com/files/2008/06/down.gif"><img class="alignnone size-full wp-image-300" src="http://brokerscience.com/files/2008/06/down.gif" alt="" width="550" height="420" /></a></p>
]]></content:encoded>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Realtor.com Blog Hacked Day 2: Google Delisting on the Horizon</title>
		<link>http://brokerscience.com/real-estate/realtor-hacked-day-2/</link>
		<comments>http://brokerscience.com/real-estate/realtor-hacked-day-2/#comments</comments>
		<pubDate>Thu, 05 Jun 2008 19:58:53 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[hacked]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[Realtors]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=292</guid>
		<description><![CDATA[For the second day in a row, Realtor.com has failed to secure their website after it was hacked as we reported yesterday. Their failure to secure Realtor.com can have many implications, depending on how badly the site has been compromised. These range from the possible exposure of user&#8217;s personal data to the very real possibility [...]]]></description>
			<content:encoded><![CDATA[<p>For the second day in a row, Realtor.com has failed to secure their website after it was hacked as <a href="http://brokerscience.com/real-estate/realtor-blog-hacked/" target="_blank">we reported</a> yesterday. Their failure to secure Realtor.com can have many implications, depending on how badly the site has been compromised. These range from the possible exposure of user&#8217;s personal data to the very real possibility that the site will be de-listed from Google very soon (Google does this to protect webmasters once they see a site has been compromised). Note that you will not see the spam links unless you view the direct source code or read the blog through an RSS reader.</p>
<p>Since the Realtor.com blog is actually located on a sub-domain at talk.realtor.com, my suspicion is that this could also lead to adverse effects or de-listing by Google of the primary domain of Realtor.com. I pinged Aaron Wall of <a href="http://www.seobook.com/" target="_blank">SEOBook.com</a> and Rand Fishkin of <a href="http://www.seomoz.org/" target="_blank">SEOMOZ.org</a> and they concurred that issues with the sub-domain could indirectly affect the primary domain of Realtor.com</p>
<p>I also just noticed they DO have a contact page link if you look hard enough that I didn&#8217;t see yesterday before I emailed one of their bloggers yesterday&#8230;. let&#8217;s see if a quick email changes the situation.</p>
<p><strong>The Real Question. Am I the ONLY person that gets the Realtor.com Blog FEED? Does not one employee of the NAR / Realtor.com team read their own blog / feed? I&#8217;m just saying&#8230;&#8230;.</strong></p>
<p><a href="http://brokerscience.com/files/2008/06/hacked.gif"><img class="alignnone size-full wp-image-293" src="http://brokerscience.com/files/2008/06/hacked.gif" alt="" width="550" height="421" /></a></p>
<p><strong>Sample of Spam Links Injected into Code (Click image below for full view)<br />
</strong></p>
<p><a href="http://brokerscience.com/files/2008/06/fullspam.gif" target="_blank"><img class="alignnone size-full wp-image-294" src="http://brokerscience.com/files/2008/06/hacked-2.gif" alt="" width="550" height="179" /></a></p>
<p><a href="http://brokerscience.com/real-estate/realtor-website-hacked/"><strong>Follow Up: Realtor.com Hacked Day 3</strong></a></p>
]]></content:encoded>
			<wfw:commentRss>http://brokerscience.com/real-estate/realtor-hacked-day-2/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Realtor.com Blog Hacked</title>
		<link>http://brokerscience.com/real-estate/realtor-blog-hacked/</link>
		<comments>http://brokerscience.com/real-estate/realtor-blog-hacked/#comments</comments>
		<pubDate>Wed, 04 Jun 2008 18:34:34 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[Realtors]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=279</guid>
		<description><![CDATA[As I was browing through my feeds this morning I came across the following feed (original post here) that has had spam injected into it. The spam shows up in the original post source code but is not displayed in because of the use of the &#8220;style=display:hidden&#8221; tag, a common tactic by hackers. I would [...]
Related posts:<ol>
<li><a href='http://brokerscience.com/real-estate/realtor-hacked-day-2/' rel='bookmark' title='Realtor.com Blog Hacked Day 2: Google Delisting on the Horizon'>Realtor.com Blog Hacked Day 2: Google Delisting on the Horizon</a></li>
<li><a href='http://brokerscience.com/real-estate/realtor-website-hacked/' rel='bookmark' title='Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting'>Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting</a></li>
<li><a href='http://brokerscience.com/real-estate/realtor-dot-com-hacked-day-5/' rel='bookmark' title='Realtor.com Hacked Day 5: Communication Breakdown'>Realtor.com Hacked Day 5: Communication Breakdown</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>As I was browing through my feeds this morning I came across the following feed (original post <a href="http://talk.realtor.com/2008/06/03/something-from-nothing/" target="_blank">here</a>) that has had spam injected into it. The spam shows up in the original post source code but is not displayed in  because of the use of the &#8220;style=display:hidden&#8221; tag, a common tactic by hackers. I would have contacted &#8220;RDC Blogger&#8221; but they have no contact form. I shot one of the featured bloggers a short email from the email I found on their home blog.</p>
<p><strong>(Click on image for full length image)</strong></p>
<p><a href="http://brokerscience.com/files/2008/06/viagrafull.gif" target="_blank"><img class="alignnone size-full wp-image-281" src="http://brokerscience.com/files/2008/06/viagrashort.gif" alt="" width="550" height="661" /></a></p>
<p><strong>Original post:</strong></p>
<p><a href="http://brokerscience.com/files/2008/06/originalpost.gif"><img class="alignnone size-full wp-image-283" src="http://brokerscience.com/files/2008/06/originalpost.gif" alt="" width="400" height="516" /></a></p>
<p>Related posts:<ol>
<li><a href='http://brokerscience.com/real-estate/realtor-hacked-day-2/' rel='bookmark' title='Realtor.com Blog Hacked Day 2: Google Delisting on the Horizon'>Realtor.com Blog Hacked Day 2: Google Delisting on the Horizon</a></li>
<li><a href='http://brokerscience.com/real-estate/realtor-website-hacked/' rel='bookmark' title='Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting'>Realtor.com Blog Hacked Day 3: Down for 17 Hours and Counting</a></li>
<li><a href='http://brokerscience.com/real-estate/realtor-dot-com-hacked-day-5/' rel='bookmark' title='Realtor.com Hacked Day 5: Communication Breakdown'>Realtor.com Hacked Day 5: Communication Breakdown</a></li>
</ol></p>]]></content:encoded>
			<wfw:commentRss>http://brokerscience.com/real-estate/realtor-blog-hacked/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Richard Gaylord, NAR President Comments on HVCC, Says Nothing</title>
		<link>http://brokerscience.com/legal/nar-president-richard-gaylord-hvcc/</link>
		<comments>http://brokerscience.com/legal/nar-president-richard-gaylord-hvcc/#comments</comments>
		<pubDate>Fri, 16 May 2008 22:48:55 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Legal]]></category>
		<category><![CDATA[HVCC]]></category>
		<category><![CDATA[NAR]]></category>
		<category><![CDATA[richard gaylord]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=129</guid>
		<description><![CDATA[Richard Gaylord, President of the National Association of Realtors has provided his response to Freddie Mac and Fannie Mae regarding the Home Valuation Code of Conduct (see below). His response includes his comments and suggestions for change to specific aspects of HVCC. Of all the serious flaws in HVCC that stand to hurt consumers, Realtors, [...]]]></description>
			<content:encoded><![CDATA[<p>Richard Gaylord, President of the National Association of Realtors has provided his response to Freddie Mac and Fannie Mae regarding the Home Valuation Code of Conduct (see below). His response includes his comments and suggestions for change to specific aspects of HVCC.</p>
<p>Of all the serious flaws in HVCC that stand to hurt consumers, Realtors, appraisers and lenders, Richard fails to address even one of the primary deal breakers that make HVCC a non-starter in its current form. When given the opportunity to name specific recommendations, Richard gives three specific examples:</p>
<ul>
<li>Recommendation for change in verbiage regarding &#8220;partial payment&#8221;</li>
<li>Requests change in verbiage so that &#8220;licensed and trained&#8221; employees are required as opposed to &#8220;appropriately trained and qualified&#8221; employees</li>
<li>Requests change in HVCC guideline that lenders may not use appraisal company that they have a 20% or more stake in so that lenders must have 0% stake in any company they use</li>
</ul>
<p><span id="more-129"></span><br />
Fair enough, three sensible suggestions until you consider that he has failed to address any of the real issues on the table that stand to detrimentally affect consumers and real estate professionals including those he represents, Realtors. While Realtors stand a very real chance to be hurt by HVCC in its current form, Richard&#8217;s comments to the GSE&#8217;s fail to even touch on the most pressing issues within HVCC but instead waste an opportunity by nit picking verbiage. One might characterize these oversights as a clear lack of leadership in representing the best interests of consumers and Realtors.</p>
<p>#########</p>
<p><strong>LETTER SENT TO FREDDIE MAC AND FANNIE MAE:</strong></p>
<p>April 30, 2008</p>
<p>Home Valuation Code of Conduct Response<br />
Attn: Ray Romano, Senior Vice President, Credit Risk Oversight Freddie Mac<br />
1551 Park Run Drive, Mail Stop D2Z<br />
McLean, VA 22102-3110</p>
<p>Dear Mr. Romano:</p>
<p>On behalf of the 1.2 million members of the National Association of REALTORS®, I am writing to provide comments on the implementation of the Home Valuation Protection Code. NAR has approximately 30,000 appraiser members from across the country and approximately 750 retain our Residential Accredited Appraiser (RAA) and General Accredited Appraiser (GAA) designations.</p>
<p>NAR supports the independence of appraisers and the integrity of the appraisal process. We applaud the New York State Attorney General Andrew M. Cuomo and both government sponsored enterprises (GSE), Fannie Mae and Freddie Mac, for their efforts to address appraisal fraud in the mortgage industry. While the agreement addresses appraisal fraud, we have concerns with the implementation of the proposed &#8220;New Home Valuation Protection Code&#8221; through the newly created &#8220;Independent Valuation Protection Institute.&#8221;</p>
<p>The agreement signed between the New York State Attorney General and Fannie Mae and Freddie Mac expires in 28 months. The newly created Independent Valuation Protection Institute will be funded by both GSEs for 5 years. The agreement is silent on how the GSEs will operate with respect to appraisals after the agreement expires. There is no indication from any party involved in the negotiations that the agreement will continue after 28 months, if one or both of the GSEs will return to pre-agreement appraisal requirements, or if a third option will be explored. It is also unclear how the Independent Valuation Protection Institute will be funded after 5 years or if more than the $5 million allocated by the GSEs is required to fund its operations.</p>
<p>NAR recommends the Independent Valuation Protection Institute be affiliated with an already existing appraisal organization. This will help to ensure that the code is implemented in such a way that it adds value to the appraisal process rather than becoming a duplicative layer of bureaucracy. If properly implemented the code will compliment, rather than duplicate or contradict, already existing appraisal codes such as the Uniform Standards of Professional Appraisal Practice (USPAP). Further, the Independent Valuation Protection Institute will be better positioned to work in conjunction with appraisal organizations and state regulatory agencies to ensure the independence of appraisers and the integrity of the appraisal process.</p>
<p>There is concern that GSEs will increase their reliance on automated valuation. While this would appear to address appraiser influence in a transparent way, a deeper look at automated valuations generally <em>r</em>eveals they are not able to consider qualitative factors with the same level of reliability that professional licensed and certified appraisers produce. Professional appraisal organizations and licensed and certified appraisers should work closely with the GSEs to ensure the highest quality appraisals remain the preferred method of valuation for residential real estate transactions.</p>
<p>The agreement reached between the New York State Attorney General and the GSEs, including the valuation code, does not address the costs of the real estate transaction. Appraisers will now have to consider their obligations to USPAP and the Appraisal Foundation and the additional burden of ensuring the Code, in conjunction with the institute, is being adhered to. This may also be an issue for lenders. The creation of a new set of standards to follow and a new oversight organization may lead to increasing cost of the real estate transaction. The GSEs and the institute should work to ensure this agreement is implemented without increasing costs of the real estate transaction.</p>
<p>Several items in the Home Valuation Code of Conduct should be clarified. NAR recommends the following modifications to the Code:</p>
<ul>
<li>Section I. 1) should include the term &#8220;partial payment&#8221; and should read &#8220;withholding or threatening to withhold a timely payment, <em>or partial payment</em>, for an appraisal report;&#8221;.</li>
</ul>
<ul>
<li>Section V states that any employee of the lender be &#8220;appropriately trained and qualified in the area of real estate and appraisals.&#8221; The word qualified is not defined and does not necessarily mean that the employee must be a licensed appraiser. If the employee is not licensed, then the individual may be operating under the broad scope of &#8220;appraiser&#8221; without liability to be disciplined while acting like an appraiser. The employee should be licensed and certified by the state in which the property to be appraised is located. The same requirement should hold for employees of appraisal management companies as well.</li>
</ul>
<ul>
<li>Section VI states that lenders or affiliates of lenders cannot use an appraisal report obtained by or through an appraisal management company that is owned by the lender or affiliate of the lender and that this prohibition does not apply where the lender has an ownership interest in the appraisal management company of 20 percent or less. Lenders should be prohibited from using an appraisal report from any appraisal management company where the lender or the lender&#8217;s affiliate maintains an ownership stake. Allowing lenders to obtain appraisal reports from appraisal management companies where the lender has a stake in ownership does not meet the spirit of this agreement and does not uphold the independence of the appraisal process.</li>
</ul>
<p>Thank you for the opportunity to present the views of the National Association of REALTORS®. These comments are also being provided to Freddie Mac and the U.S. Office of Federal Housing Enterprise Oversight. If you have any questions or comments regarding this letter, please contact our Regulatory Policy Representative Jerry Nagy at 202.383.1233 or <a class="linkification-ext" title="Linkification: mailto:jnagy@realtors.org" href="mailto:jnagy@realtors.org">jnagy@realtors.org</a>.</p>
<p>Sincerely,</p>
<p>Richard F. Gaylord, CIPS, CRB, CRS, GRI<br />
2008 President, National Association of REALTORS®</p>
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		<title>NAR Assessment Cuomo / GSE Settlement</title>
		<link>http://brokerscience.com/legal/nar-assessment-cuomo-gse-settlement/</link>
		<comments>http://brokerscience.com/legal/nar-assessment-cuomo-gse-settlement/#comments</comments>
		<pubDate>Fri, 16 May 2008 21:15:15 +0000</pubDate>
		<dc:creator>Trace Richardson</dc:creator>
				<category><![CDATA[Legal]]></category>
		<category><![CDATA[HVCC]]></category>
		<category><![CDATA[NAR]]></category>

		<guid isPermaLink="false">http://brokerscience.com/?p=127</guid>
		<description><![CDATA[NAR Assessment of Cuomo Settlement with Fannie Mae and Freddie Mac: The Cuomo/GSE Appraisal Deal April 30, 2008 New York State Attorney General Andrew M. Cuomo, Fannie Mae and Freddie Mac (government sponsored enterprises) reached an agreement on March 3, 2008, to change appraiser selection criteria that will help eliminate conflicts of interest on mortgage [...]]]></description>
			<content:encoded><![CDATA[<p><strong>NAR Assessment of Cuomo Settlement with Fannie Mae and Freddie Mac:</strong></p>
<p><strong>The Cuomo/GSE Appraisal Deal                April 30, 2008</strong></p>
<p>New York State Attorney General Andrew M. Cuomo, Fannie Mae and Freddie Mac (government sponsored enterprises) reached an agreement on March 3, 2008, to change appraiser selection criteria that will help eliminate conflicts of interest on mortgage appraisals.  The agreement has the support of the Office of Federal Housing Enterprise Oversight (OFHEO).  There are three main components to the agreement:</p>
<ul>
<li>Establishment of the New Home Valuation Protection Code</li>
<li> Banks will be required to adhere to the Code</li>
<li>Formation of the Independent Valuation Protection Institute</li>
</ul>
<p>The requirements will have a significant impact on appraisal practices by lenders as they will have to comply with the new requirements agreed-to by the government sponsored enterprises (GSE) if the lenders sell mortgages to the GSEs.  The parties have agreed to get comment and concurrence from the federal banking regulators and HUD, as they move to implement the Agreement and the new Code of Conduct.  The GSEs have agreed to implement the new Code beginning January 1, 2009.  During 2008, the GSEs will get comments from market participants, and changes to the Code are possible.</p>
<p><span id="more-127"></span></p>
<p><strong>Home Valuation Protection Code</strong><br />
A Home Valuation Protection code will be implemented establishing standards on solicitation, selection, compensation, conflicts of interest and corporate independence.  Mortgage brokers are prohibited from selecting appraisers.  Lenders will not use &#8220;in house&#8221; staff appraisers to conduct initial appraisals and will not use appraisal companies owned or managed by the lender.  The code entitles the borrower to one copy of an appraisal report, free of charge, within 3 days of the closing of the loan.</p>
<p><strong>Banks Will Adhere to the Code</strong><br />
Starting January 1, 2009, GSEs will no longer purchase mortgages from lenders that utilize internal appraisers for appraisal reports.  Lenders will be required to represent and warrant that the appraisal report was obtained in a manner consistent with the New Home Valuation Protection Code.</p>
<p><strong>Independent Valuation Protection Institute</strong><br />
A clearinghouse of appraiser information will be created, with a separate board of directors, to monitor complaints from appraisers and consumers.  All lenders will be required to provide post-purchase copies of appraisal documents to the clearinghouse.  Lenders will establish a telephone hotline and E-mail address to receive complaints from appraisers and users of appraisal services on the improper influence or attempted improper influence of appraisers.  The Institute will be headed by a Board of Directors with members having no financial connection with Fannie Mae, Freddie Mac, or lenders with whom the GSEs engage.</p>
<p><strong>Frequently Asked Questions</strong><br />
Does this agreement concern only mortgages in New York State?<br />
No, this agreement applies to mortgages across the country.  After January 1, 2009, the GSEs will not purchase single-family loans from mortgage originators in any state that do not agree to adopt the Home Valuation Protection Code.</p>
<p><strong>Does this agreement apply to all lenders?</strong><br />
GSEs may exclude lenders that meet the definition of &#8220;small bank&#8221; according to 12 USC§ 2908 and which the GSE determines would suffer hardships from the provisions of paragraph VI, subsections 1-4 of the Home Valuation Protection Code.  However, excluded lenders must otherwise comply with the other provisions of the Code and meet appropriate standards of appraiser independence.</p>
<p><strong>Who is responsible for applying the new Valuation Protection Code?</strong><br />
The government sponsored enterprises will apply the new code to lenders selling mortgages on the secondary mortgage market.</p>
<p><strong>Will appraisers have to help fund the Independent Valuation Protection Institute?</strong><br />
No, the institute will be funded by the GSEs.  Fannie Mae and Freddie Mac will each contribute $12 million over five years beginning in 2009.</p>
<p><strong>What does this agreement mean for the independent appraiser?</strong><br />
Independent appraisers and appraisal companies not owned or managed by lenders or settlement companies must continue to meet appropriate standards of appraiser independence, including following Uniform Standards of Professional Appraisal Practice (USPAP) and maintaining relevant state certifications.</p>
<p><strong>What does this agreement mean for REALTORS® ?</strong><br />
Individual REALTORS® cannot serve as a third party between a lender and appraiser.  This includes selection, retention, and compensation of an appraiser.</p>
<p>Broker REALTORS® that offer services as a lender or affiliated lender and appraiser services must comply fully with the Home Valuation Protection Code if there is an expectation that their loans will be purchased by Fannie Mae or Freddie Mac after January 1, 2009.</p>
<p><strong>Is NAR going to provide comments and recommendations on the agreement?</strong><br />
Yes, NAR will provide comments and recommendations to OFHEO on the Code and its implementation.  NAR will comment on the creation of Independent Valuation Protection Institute; which should likely be affiliated with the Appraisal Foundation.  Finally, NAR will comment on the impact this agreement will have on its members and the overall real estate industry.</p>
<p><strong>Can lenders continue to own appraisal management companies (AMC)?</strong><br />
Yes, lenders can continue to own AMCs.  According to the agreement, if a lender chooses to obtain appraisal reports from an AMC that is owned by the lender, or an affiliate of the lender, the lender must: 1) maintain 20 percent or less ownership in the AMC, 2) have no involvement of day-to-day business operations of the AMC, 3) the AMC is operated independently, and 4) the lender has no role in the selection of the appraiser.</p>
<p><strong>Is this agreement federal law?</strong><br />
No.  This is an agreement signed by two government-sponsored corporations, Fannie Mae and Freddie Mac, and the New York State Attorney General, Andrew Cuomo.  The federal regulator of Fannie Mae and Freddie Mac, the Office of Federal Housing Enterprise Oversight (OFHEO) also signed the agreement.  No legislation was passed or signed into law with respect to this agreement.</p>
<p><strong>Are real estate agents prohibited from communicating with appraisers?</strong><br />
No.  There is only one portion of the code that applies directly to real estate agents.  Part III states that third parties, including real estate agents, cannot select the appraiser or compensate the appraiser.  A third party, including real estate agents, can still ask appraisers for additional information, provide additional information to an appraiser, or ask for corrections of factual errors.</p>
<p><strong>Can lenders work only through appraisal management companies?</strong><br />
No, lenders that utilize in-house appraisers can still order appraisals as long as they are independent of the loan production staff and do not ultimately report to an officer who manages loan production.</p>
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